What our clients say about us:

Don't take our word for it - see what our
clients are saying about us

Testimonials

What our clients say about us:

"I was doing all the company's debt chasing personally and getting bogged down, I contacted Query Management after reading an article in Chamberlink.
Customers are responding well and Query Management already feel like part of our team, what's more we banked an extra £20,000 in the first week of the contract we would not normally have received until weeks from now.  We have experienced strong sales growth in our first quarter and I now feel confident that we have the right team in place for the future and I am now able to concentrate on essential strategic issues"
Oliver Romain
Managing Director
Exhibition & Publishing company, Macclesfield

"Our experience of working with Query Management has been excellent.  Through their flexible approach it has been possible to customize a solution to meet our exact needs.  Chris Gibbons is very effective at managing credit in the B2B sector, including excellent communication with our sales teams.  In particular they can provide TLC to those accounts which require special attention in order to ensure acceptable payment performance."
Mike Boswell
Managing Director
Polymer Distribution company, Leics.

Chris got money outstanding from an eleven-month old invoice paid for me in full within days. The client had given me the usual excuses a number of times, and I'd given up hope of ever seeing the money - Chris's intervention made all the difference.
Beverley Moore
Writing Point

Query Management helps us perform vital credit rating decisions on our new and existing customers based on up to date financial data.
The turnaround time is very fast and Chris adds a friendly and personal touch to the service.
I can strongly recommend Query Management and their services have had a very positive impact on our business.  With their help we have implemented an effective and fair credit management policy, which suits our individual business needs.
Jenny Harper
Magical Play Times Ltd

I’ve been truly impressed by your style and actions and want to thank you sincerely for being supportive throughout.
Sacha Medina
Director
Paywise UK Ltd

Thank you Query management for the excellent job you've done and continue to do for our company. Credit Management was previously a weakness for us, and our cashflow suffered accordingly prior to working with the Whitehall media team. “What I noticed two days after we started working with you is that the cash coming into the business speeded up dramatically. I subsequently enjoyed the unique experience of receiving customer payments every single day for 26 days in a row! “Cashflow is the best it has ever been in our 5 years in business, and we are now free to concentrate on the areas we do best. I'm delighted with the service and very happy to recommend you to my business associates.”
CEO Whitehall Media Ltd

".. stressed, disgruntled and with a cashflow that had more or less stopped flowing, I realised back in June of this year that I needed to get to grips with my credit control function.  On recommendation, I contacted Chris Gibbons of Query Management.  Within days, she had retrieved monies that had been eluding me for weeks and it was as if a cloud had been lifted.  She is tenacious but always professional and courteous and believe me, she has had to deal with one or two customers of mine who are not really worthy of courtesy!!  .  She also provides good regular feedback and advice and I am confident that this aspect of the business will be back on an even footing very soon.  I have realised that having a completely separate "voice" dealing with this side of things actually lends gravitas to the company and for small businesses, particularly those who have to comply with regular payment deadlines themselves, this service is nothing but a boon. " 
Heather Tebay, Local People Publications, Macclesfield.
 

May I take this opportunity to thank you for your excellent work to date.
You are indeed a valuable member of our team!
AJ Barton BSc (Hons) MRICS
Director of Valuation & Asset Management
JBH Property Consulting Ltd