Specific Services

We dump the outdated 'Let's chase up old debts' approach and we put our clients ahead of the game
Specific Credit Control and Management Services

Whether you take the big leap to full credit management outsourcing, or a smaller step to specific services, your company will benefit very quickly and very cost effectively.
 
There is an easy way to protect your business from the worry of unpaid bills - and you don’t need to divert staff from other priorities or recruit a specialist.

At Query Management, we provide professional outsourced credit management services for businesses determined not to become victims of poor cash flow.

Our clients get paid sooner, because we combine streamlined credit control procedures with regular human contact.  We work to develop relationships, and you can be confident we will treat your customers as the important people they are. 

In addition to credit control and proactive credit management, we can offer such services as:

Credit reports

Make informed decisions on credit policy with our detailed credit checks on new and existing customers. We run a full credit check service, reporting to you on the credit history, credit limits and trading terms of new or existing clients.

Debt recovery - our services will significantly reduce the incidence of serious debt. But, when it does occur, our debt recovery services will help you to pursue payment.

If you've become subject to a bad debt, we can help you recover what you are owed.
We'll start by trying to talk to the debtor to establish exactly what the problem is and to negotiate when payment can be made.  Sometimes, the intervention of a third party will be enough to prompt either immediate or staged payments.
If the amount is disputed, we will investigate and advise on the best way forward.

Chris got money outstanding from an eleven-month old invoice paid for me in full within days. The client had given me the usual excuses a number of times, and I'd given up hope of ever seeing the money - Chris's intervention made all the difference.
Beverley Moore
Writing Point
 
Taking Legal Proceedings
We know when it's time to stop believing that the cheque really is in the post and to move to formal debt recovery proceedings.  With full legal backing, we will choose the most appropriate route and take care of each step of the debt collection process for you.
A significant debt is every small business's nightmare.  With sound credit control, whether internally or outsourced, you minimise the risk.  But the worst can still happen.  If it's happened to you, talk to us now.  The sooner we take action, the better the likely outcome.