Chris Gibbons, managing director of Query Management Ltd

Hello, I am Chris Gibbons, founder of Query Management.

 

I have spent many years in industry, working in a whole range of areas including customer service, field sales and credit management & control. That means I understand both the pressing need to keep cash flowing in, while being sensitive to customer relations. I can think 'from both sides of the table'.

 

I am a Member of the Institute of Credit Management, Member of the Federation of Small Business

and I am committed to The Better Payment Practice Campaign.

 

My team has been selected for their personal skills on the phone, as well as their understanding of the special demands of customer relationships.

 

 

News Items

OUTSOURING NOT JUST FOR MULTINATIONALS

 

 

Once, only multinationals would outsource their work, mainly offshore,but there has recently been a significant growth in the number of sme now looking to outsource.

 

As the credit crunch bites, small business owners are increasingly turning to outsourced workers rather than employ permanent staff allowing reduced overheads and administration of direct employment.

 

 

Late Payment Legislation

 

The UK was one of the first countries in the EU to introduce legislation to promote a culture of prompt payment. That was in 1998.Since then, in August 2002, provisions have been extended.

more....


EXCUSES OF THE MONTH
Could you please call back later as the lady who arranges payments is having a coughing fit at the moment!